Mapping a sacred space
I received a delightful email today from Charlene Dy, a creative soul living in Vancouver. Charlene read my book, Where Is Here: Canada’s Maps and the Stories They Tell, and was struck by how First Nations groups used maps as a … Continue reading »
Communicating corporate social responsibility to Generation Me
Corporate social responsibility (CSR) presents communicators with a special challenge. CSR initiatives offer great opportunities to reposition a company and connect with stakeholders. But communicators have to be careful not to make CSR look like a marketing ploy. This “promoter’s … Continue reading »
Shining the boss’s CV: when culture rears its head
So you’re the corporate spinmeister, and your assignment today: write a profile of the CEO that makes him/her look competent and on the ball. What do you focus on? Well, that depends on what side of the Atlantic Ocean you … Continue reading »
Real fun, fake fun, and a lesson from Swedish meat packers
If you work in certain parts of the U.S., you have the chance once a year to celebrate Fun Day. Perhaps on that special day, you made you co-workers address you by your pro-wrestling name. Maybe you placed your garbage can … Continue reading »
When in doubt, newbie, open with a joke
Humor can be a most subtle and effective organizational communication technique. Used wisely, it can help people navigate within power relationships, manage emotional tension, and build cohesive teams. So it’s no surprise that researchers are warming to the subject of … Continue reading »



