Mapping a sacred space

Mapping a sacred space

Posted by on Feb 5, 2013 in Communications, General | No Comments

I received a delightful email today from Charlene Dy, a creative soul living in Vancouver. Charlene read my book, Where Is Here: Canada’s Maps and the Stories They Tell, and was struck by how First Nations groups used maps as a … Continue reading »

When it’s better to keep your selling points hidden

When it’s better to keep your selling points hidden

Posted by on Jan 14, 2013 in Communications, General | No Comments

Late in 2009, Nestlé issued a press release in the UK to announce a fair-trade version of its Kit Kat candy bar. Traditional print media picked it up, but it didn’t attract much buzz on the internet. A few months … Continue reading »

Facebook, the batty granny that you try to ignore

Facebook, the batty granny that you try to ignore

Posted by on Nov 1, 2012 in Communications | No Comments

You can probably make a strong case, based on anecdotal evidence, that most large companies view Facebook as a necessary evil, the price of admission in communicating with consumers. More than any other communications channel, Facebook and its social media … Continue reading »

Communicating corporate social responsibility to Generation Me

Communicating corporate social responsibility to Generation Me

Posted by on May 14, 2012 in Communications, General | No Comments

Corporate social responsibility (CSR) presents communicators with a special challenge. CSR initiatives offer great opportunities to reposition a company and connect with stakeholders. But communicators have to be careful not to make CSR look like a marketing ploy. This “promoter’s … Continue reading »

Shining the boss’s CV: when culture rears its head

Shining the boss’s CV: when culture rears its head

Posted by on May 3, 2012 in Communications, General | No Comments

So you’re the corporate spinmeister, and your assignment today: write a profile of the CEO that makes him/her look competent and on the ball. What do you focus on? Well, that depends on what side of the Atlantic Ocean you … Continue reading »

Real fun, fake fun, and a lesson from Swedish meat packers

Real fun, fake fun, and a lesson from Swedish meat packers

Posted by on Apr 20, 2012 in Communications, General | No Comments

If you work in certain parts of the U.S., you have the chance once a year to celebrate Fun Day. Perhaps on that special day, you made you co-workers address you by your pro-wrestling name. Maybe you placed your garbage can … Continue reading »

When in doubt, newbie, open with a joke

When in doubt, newbie, open with a joke

Posted by on Apr 16, 2012 in Communications, General | One Comment

Humor can be a most subtle and effective organizational communication technique. Used wisely, it can help people navigate within power relationships, manage emotional tension, and build cohesive teams. So it’s no surprise that researchers are warming to the subject of … Continue reading »