Real fun, fake fun, and a lesson from Swedish meat packers

Real fun, fake fun, and a lesson from Swedish meat packers

Posted by on Apr 20, 2012 in Communications, General | No Comments

If you work in certain parts of the U.S., you have the chance once a year to celebrate Fun Day. Perhaps on that special day, you made you co-workers address you by your pro-wrestling name. Maybe you placed your garbage can … Continue reading »

When in doubt, newbie, open with a joke

When in doubt, newbie, open with a joke

Posted by on Apr 16, 2012 in Communications, General | One Comment

Humor can be a most subtle and effective organizational communication technique. Used wisely, it can help people navigate within power relationships, manage emotional tension, and build cohesive teams. So it’s no surprise that researchers are warming to the subject of … Continue reading »

Leader, Meet Thy Ear

Leader, Meet Thy Ear

Posted by on Apr 11, 2012 in Communications, General | No Comments

A lot of what passes for management literature paints leadership moving in one direction: good leaders are able to either pound or sweet talk their views into their followers’ heads. Yet listening — mindful listening — can be just as … Continue reading »

The insidious power of toxic workers

The insidious power of toxic workers

Posted by on Apr 5, 2012 in Communications, General | No Comments

You can think of Queen’s School of Business Associate Professor Jana Raver as an organizational immunologist. Raver has built an international reputation for her scholarship in toxic workplaces: specifically, in interpersonal relations, group processes, and culture. How and why do … Continue reading »

Wheatley: Admit you’re lost and seek wisdom in community

Wheatley: Admit you’re lost and seek wisdom in community

I’m a big fan of management thinker Meg Wheatley. Actually, to describe Wheatley as a management thinker doesn’t quite do her justice. Since the early 1990s, she has been researching and writing about organizational learning, change management, and spiritually grounded … Continue reading »